Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

Information We Collect

We collect information when you:

  • Purchase our Shopify theme
  • Contact our support team
  • Visit our website

Personal Information:

  • Name and email address (for purchases)
  • Payment information (processed by Cashfree)
  • Contact details (when reaching out for support)

Technical Information:

  • IP address and browser information
  • Website usage analytics
  • Download logs and access records
How We Use Your Information

We use your information to:

  • Process your theme purchase and provide download access
  • Provide customer support and technical assistance
  • Send order confirmations and download instructions
  • Improve our products and services
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Your data is stored securely using industry-standard practices:

  • Database hosted on secure cloud infrastructure (Supabase)
  • Payment processing handled by PCI-compliant providers (Cashfree)
  • Regular security updates and monitoring
  • Access controls and encryption for sensitive data

We retain your information for as long as necessary to provide our services and comply with legal requirements.

Third-Party Services

We use the following third-party services:

  • Cashfree Payments: For secure payment processing
  • Supabase: For database and user management
  • Vercel/Next.js: For website hosting and delivery

These services have their own privacy policies and may collect information independently. We recommend reviewing their privacy policies.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications
  • Data portability (receive your data in a portable format)

To exercise these rights, contact us at privacy@untamedtheme.com

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience
  • Prevent fraud and enhance security

You can control cookie settings through your browser preferences.

Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last modified" date. We encourage you to review this policy periodically.

For significant changes, we may notify you via email or through our website.

Contact Us

If you have questions about this privacy policy or our data practices:

Email: privacy@untamedtheme.com
Support: support@buyuntamed.com
Address: 871/2, Bhoor colony, Kheri Kalan, Faridabad, India